1. Introduction
AI & Quant Labs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aiquantlabs.com and use our services.
Company Details:
AI & Quant Labs
61 Redruth House, Grange Road
Sutton, SM2 6RU
United Kingdom
Email: info@aiquantlabs.com
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Company name and job title
- Information provided through contact forms and enquiries
- Account credentials if you create an account
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device information (browser type, operating system)
- IP address and approximate location
- Pages visited and time spent on pages
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your enquiries and provide customer support
- Send you updates, newsletters, and marketing communications (with your consent)
- Analyse website usage to improve user experience
- Comply with legal obligations
- Protect against fraudulent or illegal activity
4. Legal Basis for Processing (UK GDPR)
We process your personal data based on:
- Consent: Where you have given consent for specific purposes
- Contract: Where processing is necessary to fulfil a contract with you
- Legitimate Interests: Where we have a legitimate business interest that does not override your rights
- Legal Obligation: Where we must comply with legal requirements
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties who perform services on our behalf (e.g., hosting, email services)
- Professional Advisors: Lawyers, accountants, and other advisors as necessary
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, we will securely delete or anonymise your data.
8. Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restrict Processing: Request limitation of processing
- Data Portability: Request transfer of your data
- Object: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at info@aiquantlabs.com.
9. Cookies
We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. Essential cookies are required for the website to function properly.
10. International Transfers
Your information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
AI & Quant Labs
61 Redruth House, Grange Road
Sutton, SM2 6RU
United Kingdom
Email: info@aiquantlabs.com
Phone: +44 79510 43459
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.